Privacy Policy

1. Introduction

StoneBridgeWorks ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy details how your information is gathered, utilized, disclosed, and protected when you access our website stonebridgeworks.sbs or employ our yacht charter services.

Your use of our services indicates your agreement to the practices detailed in this policy. This policy is in alignment with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

Personal information you disclose to us voluntarily includes:

• Booking a yacht charter
• Reaching out to us via our website or over the phone
• Signing up for our newsletter
• Completing forms on our website
• Engaging in surveys or promotional activities

The collected personal details may comprise:

• Your name, email, phone number, and address
• Payment details (through secure third-party services)
• Your charter preferences and necessities
• Contacts for emergencies
• Any disclosed dietary preferences or health-related info

2.2 Information Collected Automatically

We automatically collect specific details about your device and how you interact with our site:

• IP address and related location data
• Browser type and its version
• Visited pages and duration of your visits
• Referral sites
• Device particulars such as model and screen resolution

2.3 Cookies and Tracking Technologies

Leveraging cookies and similar tracking tech, we aim to improve your interaction with our site. These tools enable us to:

• Keep track of your preferences
• Analyze site performance and usage statistics
• Offer customized content
• Amplify the quality of our offerings

Your browser settings or our cookie consent tool allow you to customize how cookies are handled.

3. Using Your Information

The information we gather serves various purposes, such as:

• Facilitating Services: Managing your yacht charter bookings and maintaining communication regarding your reservations
• Client Service: Answering queries and providing support as needed
• Payments: Conducting financial transactions and handling invoices
• Safety Measures: Securing the operation of our services and guarding against deceitful activities
• Promotional Outreach: With your permission, we send out promotional content and updates
• Improving Our Site: Analyzing usage data to better our website's functionality
• Conforming to Legal Standards: Ensuring compliance with laws and regulatory mandates

4. Sharing and Unveiling Your Information

We ensure your personal details are neither sold, exchanged, nor leased to third parties, with the exception of the following situations:

4.1 Service Vendors

To aid our operations, we share information with reliable service vendors who handle transactions, site hosting, maintenance, email distribution, statistical analyses, customer service, and other key functions for us.

4.2 Legal Obligations

If mandated by legal authorities or to act on legal proceedings, court orders, emergency situations, or to probe potential deceptive or illegal activities, we may need to reveal your details.

4.3 Corporate Transactions

Should there be a corporate restructuring, such as a merger, acquisition, or asset sale, your data could be part of the transferred assets.

5. Protecting Your Data

We employ suitable digital and managerial strategies to safeguard your personal details from unlawful access, modification, exposure, or annihilation. These safeguards comprise encryption, secure servers, access constraints, periodic reviews, and training for our staff.

Nevertheless, we cannot guarantee complete security of your data once it traverses the internet or is stored electronically.

6. Data Retention

Personal data is kept only for the necessary duration to complete the objectives it was collected for or as legally necessitated. Typical retention periods include:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing interactions: until you choose to unsubscribe or request deletion
• Web analytics data: for 26 months
• Customer service engagements: 3 years following the most recent contact

7. Your Rights and Preferences

You possess certain rights regarding your data, including access, rectification, erasure (subject to legal constraints), data portability, and the ability to opt out of marketing or adjust cookie preferences. Contact us directly to exercise these rights.

8. External Services

8.1 Google Analytics

To understand how visitors use our site, we implement Google Analytics. You can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our site may incorporate links to social media platforms, each governed by their privacy policies.

8.3 Payment Processing Firms

Transaction processing is managed by service providers compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Transfer of Data

Your personal data could be transferred to and handled in countries distinct from United Kingdom. We employ protective measures that are in accordance with the prevailing privacy laws.

10. Respecting the Privacy of Minors

We don't knowingly collect information from children under 13. If we are made aware of such information being collected, we will take immediate action to remove it.

11. Updates to Our Privacy Policy

This Privacy Policy may be updated to reflect shifts in our practices or legal requisites. Updates will be communicated by posting the revised policy online, emailing registered users, or displaying a notification on our website. Continued service usage following the effective date constitutes your acceptance of our practices.

12. Getting in Touch

For inquiries or concerns about this Privacy Policy and our data handling, please get in touch:

13. Adherence to Google Ads User Consent Policy

We adhere to the Google Ads user consent policies, providing you with the ability to modify your cookie and tracking settings at any time via our cookie preferences feature.